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Untold Stories of Syria’s Most Vulnerable Refugees in New Amnesty Report


This report throws the spotlight on the human face of Syria’s refugee crisis, through the stories of eight people and families who have fled the conflict and are struggling to survive in Lebanon, Jordan and Iraq.

Hardship, Hope and Resettlement: Refugees from Syria Tell their Stories highlights the life-changing opportunity that international resettlement can offer to some of the most vulnerable refugees. Its publication marks the launch of Amnesty International’s #OpenToSyria campaign.

The campaign aims to put pressure on wealthy countries, through public support, to accept a greater numbers of vulnerable refugees from Syria through resettlement and other humanitarian admission programs. So far, the international response to the crisis has been pitiful and some of the richest countries have done very little.

Some of those featured in the report include a 23-year-old woman trying to care for her four children alone in Lebanon, a gay man facing threats in Jordan and the family of a 12-year-old boy with cancer in need of medical treatment in Iraq.

Around 380,000 refugees have been identified as vulnerable and in need of resettlement by the UN Refugee Agency (UNHCR). They include torture and rape survivors, sick or unaccompanied children and others who are considered vulnerable. Only a tiny fraction of refugees have been resettled so far.

As well as enabling refugees to rebuild their lives in peace and stability with access to the care and support that they need, resettlement contributes to sharing the responsibility of this historic refugee crisis. Currently, just five countries near Syria are hosting 95% of refugees from the conflict with countries like Lebanon simply unable to cope with the strain of the influx.

For people like Yara, a 23-year-old woman with four children, resettlement would make a huge difference. Her two-year-old son, Mutanama has an opening in his spine which leaks fluid into his brain. Since her family moved to Lebanon his condition has got worse. Her husband had been arrested in Syria, she found out he had been killed in a video posted on YouTube. As a single woman in Lebanon she has also faced sexual harassment and is unable to afford the high rental prices for accommodation.

“Everything is full of difficulties as a refugee,” she says. “A lot of bad people say bad stuff about me and harass me… It’s a difficult life, I can hardly manage.”

Another Syrian family that fled to a refugee camp in the Kurdistan region of Iraq have struggled to be able to treat their 12-year-old son Elias who was diagnosed with cancer in 2012.

“Life is very difficult here because we need doctors and medication for Elias. We have really suffered to get treatment for him,” says Elias’s father, Maher. He is desperately hoping to be resettled in Europe where he can get proper treatment for his son.

Hamood, a young gay man from Dera’a in southern Syria now lives in Jordan where he faces threats and routine harassment on the streets. His told Amnesty International that his brother tried to murder him because of his sexual orientation and he was raped by six men. He yearns to return to his home country but says “in Syria there’s only death.” He is hoping to be resettled in Europe where he can live as an openly gay man without fear of harassment and fulfil his dreams of finding a job and falling in love. “If I go [to Europe] I will be reborn,” he says.

Jamal and Said are a gay couple who were journalists and opposition activists in Syria. They were arrested and detained in Syria because of their political activities. Jamal is HIV positive. His health sharply deteriorated while he was in prison in Syria where he was held in solitary confinement and denied medical treatment. In Lebanon, the treatment is extremely expensive. He tried to commit suicide when he discovered how much it would cost. Both men feel that in Lebanon their lives are on hold. They are desperate to start over, to complete their education and to work and become “productive members of society.”

Qasim, is a Palestinian refugee from Syria who fled Syria after he was injured when his home was destroyed in a bombing. He and his daughter both suffer from elephantiasis and are unable to find proper treatment. The condition has caused his leg to swell abnormally. He is desperate to ensure his daughter can be treated “I am waiting to die,” he says. “I really don’t care if I get treated but I want my daughter to get treated.”

For all these people, the prospect of resettlement offers a crucial escape from the suffering of their current lives.


As the crisis in Syria enters its fourth year more than 190,000 people have lost their lives and more than 11 million have been forced to flee their homes. Around 7.6 million people have been displaced within Syria and 4 million have fled the country.

Around 95 percent of refugees from Syria – 3.8 million people- are being hosted in five main countries within the region: Turkey, Lebanon, Jordan, Iraq and Egypt. The UN refugee agency (UNHCR) has identified 380,000 refugees in those countries as in need of resettlement. So far however just 79,180 resettlement places have been offered globally by wealthier countries, a fifth of what is needed.