Deputy Director of Membership

November 9, 2012

Deputy Director of Membership

Regular/Full Time/Exempt
New York, Atlanta, Washington DC, Chicago, or San Francisco

Amnesty USA seeks an experienced, energetic and creative Deputy Director of Membership with prior experience overseeing implementation of Strategic Business Plans as it relates to volunteer membership recruitment, development and mobilization. The successful candidate will have a strong background in staff and program management with a proven track record for developing and growing a grassroots movement that win campaigns.

The Deputy Director of Membership will be a member of AIUSA's leadership team and will be responsible for leading and/or ensuring the success of projects and initiatives, managing department staff, engaging with various volunteer membership bodies and coordinating integrated campaign work with other departments within the organization. The Deputy will report directly to the Chief Membership Mobilization Officer. This will include raising AIUSA's profile, utilizing innovative techniques and platforms to advance AIUSA's grassroots mobilization, and outreach into the community to leverage pro-bono and volunteer assistance. The Deputy Director of Membership must be a passionate, innovative big picture leader who has experience working with highly creative people in a mission-driven environment. We are looking for a hands-on, can-do leader who has a track record for working effectively in cross-functional teams. The Deputy Director of Membership will be an inspirational figure with a commitment to organizing as a means of effecting change. He/She must be able to clearly communicate goals, strategies, and limitations to inform effective project plans and effectively manage large projects and coordinate participation from staff as needed.

Responsibilities include

Project Planning and Implementation

  • Act as project manager for priority initiatives and other short- and long-term projects.
  • Manage reporting and analysis for the department, including department reports to the CMMO, as well as reports to campaigners, other project teams and funders; perform annual strategic evaluations of the team’s performance.
  • Under the direction of the CMMO, assume significant responsibility in developing and implementing various organizational, departmental, individual and other workplans.


  • Manage, mentor, coach and work collaboratively with department staff in planning and implementation of their organizing work; ensure ambitious programmatic and campaign goals are set and accomplished
  • Train department staff in organizing and other relevant skills; support direct reports in identifying and realizing professional development goals.
  • Ensure the team is in compliance with all HR policies; manage hiring and termination decisions with approval from the Chief Membership Mobilization Officer.

Mobilization Strategy

  • Adopt changes to existing organizing models, volunteer roles and training curricula based on rigorous testing and evolving organizational, programmatic and campaign needs.
  • Identify trends in the field of organizing; lead the utilization of these and other best practices within the department.
  • Consult and advise campaigners, communications officers and others on organizing strategy; support the development and packaging of campaign plans; facilitate campaign planning with staff and members; participate in and lead membership-related components of the campaign planning process
  • Work closely with assigned member leadership roles, including committees and positions; identify new opportunities for membership to engage in mobilization work and evaluate and lead the development of changes and enhancements of new and existing positions.


  • Manage and oversee relevant department budgets; provide information and generate ideas for funding for programs from foundations and major donors; as needed, assist directly in grant and gift management.
  • Oversee the development and use of administrative tools within the full department, placing an emphasis on accountability and accuracy, including finances, databases, project management and communication.

Internal and External Coordination

  • Ensure integration of work within the Membership Mobilization Department and to the broader organization; serve as a liaison between the MMD team and other departments
  • Support the development and utilization of a multi-tiered communication strategy within the department, organization, member leaders and broader membership; identify and develop new on and offline tools, support creation of content, enable lateral communication between members.
  • Represent Amnesty International USA to external parties and stakeholders including consultants, advisors and individuals from partner organizations.
  • Represent the Chief Membership Mobilization Officer to the Executive Team, the Priorities Team, membership bodies and the organization as a whole, as needed.
  • Other duties as assigned.

Required Skills & Qualifications


  • BA/BS degree
  • Graduate degree in areas including public policy, communication, sociological and cultural studies preferred


  • Six to eight years of staff and program management with proven track record for developing and growing a grassroots movement that win campaigns
  • Eight to ten years as a grassroots organizer and/or campaigner—especially experience working on a national scale
  • Proven ability to plan campaigns and manage projects and budgets from start to finish; proven track record on data-driven program improvement
  • Ability to work under tight deadlines, juggle multiple priorities in a fast-paced campaign environment
  • Experience training and developing organizing staff; experience developing training curricula for activists, volunteers and staff

Skills or Related Knowledge

  • Patient, calm under pressure, honest communicator
  • Excellent planning and project management skills
  • Management, leadership development and facilitation skills
  • Can take and deliver effective feedback
  • Excellent listener
  • Excellent writing skills
  • Budget management skills
  • Analytical skills
  • Inspirational figure with a commitment to organizing as means of effecting change

How to Apply

Qualified candidates must send a resume, cover letter, writing sample and salary history to [email protected]. Please write "DDM-W" in the subject line of your email. We regret that we are unable to respond to individual inquiries about the position. AIUSA is an Equal Opportunity Employer. Women and minorities are encouraged to apply.